Associate Director, Interim Housing

Los Angeles Homeless Services Authority

1 week 3 days ago

Los Angeles

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Description

The Los Angeles Homeless Services Authority (LAHSA)seeks motivated professionals who want to use their talents and skills to make a difference.  Our 750+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives.  If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team.  LAHSA is leading the fight to end homelessness in LA County.  Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.   Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles.  As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness. Under the leadership and supervision of the Director of Interim Housing, the Associate Director is responsible for guiding, developing, and overseeing solution strategies for a large and evolving portfolio of Interim Housing programs. The Associate Director, with their team members, assesses and identifies opportunities to enhance the accessibility, quality, and housing linkages of interim housing programs, and utilizes system management strategies to implement and monitor progress towards these goals. The Associate Director completes and manages reports and program analyses, manages relationships with internal and external stakeholders, provides quality oversight and review of financial and programmatic performance of subrecipient programs, prepares and provides presentations to internal and external stakeholders, and guides and fosters team development for staff members within team. This position supervises a team that may include positions such as Performance Management Analysts, Countywide Interim Housing Matchers, Matching Coordinators, Interim Housing Coordinators, Supervisors, and Managers. The Associate Director represents LAHSA and its role as the homelessness response system administrator for Los Angeles County and works in close collaboration with team members across the Interim Housing Department, with other Departments within LAHSA, and with external stakeholders including service providers, funders, and elected offices.

Responsibilities

  • Demonstrate LAHSA’s core values of accountability, collaboration, compassion, equity, and integrity. 
  • Provide effective and strategic leadership for the development, refinement, and ongoing management of a large portfolio of interim housing programs.
  • With team members, engage in active system management of the interim housing portfolio, identifying opportunities for enhancement, revision, and elevation of effective practice.
  • Develop processes for and support team members in identifying solutions and enhancements to the design and performance of the interim housing system to achieve goals such as reducing vacancies at interim housing programs, promoting consistent quality of care across programs, advancing equity, and expediting exits to permanent housing.
  • Promote strong team development and collaboration, including developing and implementing processes to guide and support team priorities and projects, facilitating team meetings, and identifying proposed solutions for training and capacity building needs.
  • Actively supervise, manage, and provide development opportunities to assigned team members, including hosting regular supervision meetings; maintaining awareness of project status, strengths, challenges, and priorities; providing coaching, training, and quality assurance activities; and conducting performance assessments and hiring recommendations. 
  • Advance agency and Department goals and objectives through communication and effective collaboration with other Departments including, but not limited to: Access and Engagement, Systems, Permanent Housing, Equity, Data Management, Budgets and Financial Planning, Grants Management & Compliance, and Funding & Allocations.
  • In coordination with Department Director and peer Associate Director(s), implement and refine processes for receiving feedback on interim housing program design and effectiveness from within LAHSA and with external partners.
  • Lead, contribute to, and manage the development of interim housing program models and corresponding LAHSA-issued program model documents, contract-related required materials, internal- and external-facing trainings, and other materials. 
  • Produce deliverables including but not limited to completion of data and narrative reports, preparation and delivery of presentations, and drafting of Memos, policies, procedures, and other documents.
  • Engage in budget, funding allocation, procurement, grant management, and compliance/risk management activities for the interim housing portfolio, with direction from the Director and in coordination with colleagues within Department and across Departments
  • Other duties as assigned.

Qualifications

Knowledge, Skills & Abilities
  • In-depth knowledge of and familiarity with homelessness response systems and program types, including strong awareness of related program operations, policy, funding streams, best practices, and emerging trends.
  • Commitment and demonstrated ability to guide and support implementation of strategies to advance diversity, equity, inclusion, and belonging within the workplace and in program/system design.
  • Proven skills in effective process and meeting facilitation.
  • Effective written, verbal, and presentation communication skills, including demonstrated ability to craft policy, programmatic, report, and presentation documents.
  • Proven skills in team and staff development, including the ability to identify and utilize staff member skills to advance collective goals and to develop and implement strategies to foster growth and address concerns in performance.
  • Knowledge of complex, public systems of care providing services to people experiencing homelessness, including health, social service, and employment systems.
  • Ability to review and understand application of relevant funding requirements and regulations for interim housing programming, including local, State, and Federal regulations and requirements.
  • Demonstrated ability to work independently and manage multiple projects and priorities within a fast-paced, multi?disciplinary team environment.
  • Proven ability to adapt, problem solve, and innovate strategic solutions to emerging issues or opportunities.
  • Proficiency in Microsoft Office tools including Outlook, Word, Excel, and PowerPoint.
  • Ability to utilize and learn databases, particularly for reporting functions; databases may include but are not limited to the Homeless Management Information System (HMIS) and the Electronic Grant Management System (EGMS).
Training & Experience
  • Proven professional experience and educational background.

COVID-19 Vaccines  

  • Effective November 1, 2021, LAHSA will require proof of vaccination for all employees. This requirement is in response to the public health emergency and is intended to reduce the spread of COVID-19 among LAHSA employees, our stakeholders and those we serve – it will remain in effect for the duration of the public health emergency.  
  • Employees may apply for an exemption if they cannot be vaccinated due to complicating medical conditions or sincerely held religious beliefs. If the exemption is approved, then the employees will be subject to weekly COVID-19 testing.

Schedule

  • The Executive Director or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA business.

Appointments are typically made between the minimum and the midpoint of the range, depending on qualifications. Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org.   

Salary & Benefits

Medical Insurance LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.

Medical plans are administered through ADP Total Source.  The following are enrollment options: Medical HMO/PPO: Kaiser Permanente, Aetna

Dental Insurance LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions. Dental plans are administered through ADP Total Source.  The following are enrollment options: Dental HMO/PPO: Guardian Dental

VSP Vision Plan LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions. AFLAC Supplemental Insurance LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre­ taxed and paid 100% by the employee through automatic bi-monthly payroll deductions. ADP Flexible Spending Accounts LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions. Life Insurance LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.   Voluntary Group Life Insurance LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.   Long Term Disability LAHSA pays 100% of the premium for long term disability coverage through ADP.  Pension Plan LAHSA provides a 401A pension plan through Lincoln Financial.  After 6 months of employment, employees are eligible for contributions of 5% of the employee’s salary with a qualification date of 500 hours or 6 months after the date of hire.  Deferred Compensation Plan LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.   Time Off Administrative Leave Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below. Vacation Vacation is earned according to each month of service commencing with the employee’s initial date of hire.

  • Less than five (5) years of employment, eighty (80) hours per year.
  • Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
  • More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment.  This vacation accrual is capped at twenty (20) workdays per year

Maximum accrual of vacation leave is 200 hours. Sick Leave Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours. Paid Holidays All employees receive the following observed company holidays off:  

New Year’s Day Martin Luther King Jr. Day President’s Day Cesar Chavez Day Memoria Day Juneteenth Independence Day Labor Day Indigenous People’s Day Veteran’s Day Thanksgiving Day Day After Thanksgiving Christmas day

 In addition to the above holidays, full-time regular employees who have completed their 1-year introductory period are entitled to two (2) “Floating Holidays” during the calendar year.