The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 500+ FTE staff are adaptive problem solvers and passionate about enriching people’s lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.
Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.
Under direction of the Adult Coordinated Entry System (CES) Senior Manager and in integral partnership with other members of key LAHSA Departments, the CES Matching and Housing Supervisor (Supervisor) provides oversite and staffing support for key functions related to tracking of and matching to permanent housing resources in Los Angeles County. Specifically, this position supervises the Permanent Housing Coordinator(s), CES Matching Coordinator(s), and Countywide Matcher(s). While seated in the Adult CES unit, this position provides support for matching and permanent housing inventory management for all population sub-systems. The Supervisor represents LAHSA and its investment in CES and is an advocate for system coordination.
Essential Job Functions
Ensure systemwide integration of permanent housing resources into the Coordinated Entry System. This includes Permanent Supportive Housing (PSH) and affordable housing (AH).
Lead on system level partnerships that facilitate the creation and maintenance of inventories of permanent supportive housing and affordable housing resources in Los Angeles County.
Provide oversite to ensure the CES prioritization and referral process is utilized within the CES infrastructure of each SPA.
Oversees coordination with LAHSA’s Americans with Disabilities Act (ADA) Coordinator to create strategies and processes for compliance with ADA laws in PSH.
In partnership with the Housing Authorities and other funders, ensure the utilization of CES for filling vacancies.
Oversee countywide matching of resources through CES.
Provide leadership on Match to Move-In Process Improvement Steering Committee, including applying system changes.
Coordinate with Enterprise on the creation and dissemination of any trainings, user guides, and manuals to facilitate effective permanent housing resource matching.
Work with providers in each SPA to identify programmatic challenges and/or gaps in services and strategize solutions related to matching and permanent housing. Highlight and disseminate best practices countywide.
Prepare periodic qualitative and quantitative reports, as necessary or requested, to track accomplishment of strategic goals and evaluate work performed. Apply technical assistance as necessary and make changes for improved system efficiencies.
Provide system leadership with an eye towards system integration.
Support for elements of the Coordinated Entry System, as directed by supervisor.
Other duties as assigned.
Knowledge, Skills and Abilities:
Knowledge of the housing resources, subsidies, and requirements.
Understanding of matching process.
Knowledge of homeless populations, systems and programs, including federal policy and program guidelines for CES.
Knowledge of relevant research on homelessness and evidence-based practices for homeless systems and interventions.
Experience with systems change including policy development and implementation.
Ability to establish effective relationships and work cooperatively with individuals, groups and organizations diverse in mission, composition, function, capacity and geographic location. • Ability to effectively facilitate productive discussion among diverse stakeholder groups
Ability to quickly grasp concepts and apply them to solve complex social problems.
Ability to articulate and strategically pursue new ideas to improve homeless systems.
Ability to think critically and pay attention to detail.
Strong written, verbal and presentation communication skills. Ability to communicate and present clearly and simply.
Strong time management skills and the ability to prioritize deliverable. Responsive to deadlines. Ability to adapt rapidly in response to changing information or needs.
Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multi‐disciplinary team environment.
Sets a high standard for personal and team performance with a focus on results.
The successful candidate will be collaborative and a problem solver. Her/his work will be driven by strategic thinking and executed with creativity and efficiency. She/he will demonstrate patience and a commitment to treating others with respect.
Training & Experience
Bachelor’s or Master’s degree from an accredited college or university in Public Policy, Public Administration, Communications, Urban Planning, Social Welfare or Business strongly preferred.
Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.