International hotelier Conrad N. Hilton established the grantmaking foundation that bears his name in 1944 to help people living in poverty and experiencing disadvantage worldwide. Today, the work continues, concentrating on efforts to ensure healthy early childhood development and sustainable livelihoods for youth, support young people transitioning out of foster care, improve access to housing and support services for people experiencing homelessness, identify solutions to safe water access, and lift the work of Catholic sisters. Additionally, following selection by an independent, international jury, the Foundation annually awards the $2.5 million Conrad N. Hilton Humanitarian Prize to an organization doing extraordinary work to reduce human suffering. The Foundation is one of the world's largest, with $7.5 billion in assets. It has awarded grants to date totaling more than $2 billion, $207 million worldwide in 2020. Please visit www.hiltonfoundation.org for more information.
The Talent Operations Partner plays an instrumental role and is primarily responsible for managing key components of the employee lifecycle. This role will seek solutions to people issues that support and optimize our organizational values and culture.
S/he will build effective relationships and collaborate with cross-departmental partners, including leaders and our Talent & Culture team, to deliver engaging, innovative, diverse, and inclusive solutions. The primary responsibilities for this position will be to support employee relation matters, coaching employees and managers, compliance and training, Workers' Compensation and leaves, and support the performance management process.
This role will contribute to the department initiatives, staff events, and other HR-related activities and projects directed by the Director, Talent Operations. The Talent Operations Partner will also be expected to recommend new policies, practices, and procedures to improve our best-in-class services. This position reports to the Director, Talent Operations.
Employee Relations and Consultancy:
Handle routine to moderately complex employee relations matters in consultation with the Director, Talent Operations and conducts investigations and facilitate conflict resolution
Understand the business and the team's capabilities in a deep way to enable more customized and actionable recommendations and decisions
Build strong partnerships with staff and also act as an advocate for the employee/manager relationship
Provide coaching to managers and employees to resolve conflicts, enhance team effectiveness and ensure support of organization changes
Compliance, Workers Comp and Leave Administration:
Assist managers and employees in understanding and applying people tools, policies, and procedures in order to maximize employee performance, achieve organizational effectiveness, improve employee engagement and ensure legal compliance
Work closely with team members to implement specific HR processes and transactions to support employee and manager-generated requests
Assist with the Employee Handbook updates, identifying and drafting needed policies and procedures, and stays current with Federal and State laws
Ensure all employment posters are up to date in the assigned areas and buildings
Oversee all compliant required training such as harassment training, safety, etc
Maintain a record of all training, and collaborate with Building Operations and Workplace Services leaders to ensure appropriate staff training
Administer and ensure compliance with all types of leaves of absence, and with the reasonable accommodation process.
Report on, maintain and monitor all workers' compensation case files; follows-up on open cases with managers, employees, and insurance carriers
Serve as consultant on HR matters such as FLSA, FMLA, CFRA, ADA regulations, and employee communications
Performance Management & Operations Support:
Support the Director, Talent Operations with performance management and employee engagement activities
Assist with the creation of job descriptions and maintains job library
Update performance management documents in our intranet (Hub), and HRIS as needed
Collaborate in employee engagement activities such as surveys, organization initiatives, etc.
Support with recruitment, DEI, and Learning & Development activities as needed
Associates degree with 5 years of HR experience or 7 years of HR experience in lieu of degree
5-7 years of progressive HR experience, including staff relations, conflict resolution, coaching, California and Federal laws, and talent development
Excellent communication skills and ability to coach, influence, and partner with various levels of employee, and ability to communicate with tact and sensitivity
Strong interpersonal and customer service skills
Must demonstrate discretion with highly confidential information at all times
Excellent time management skills
Ability to work well independently and collaboratively within a team
Proactive, solution-oriented and innovative thinking
Advanced computer skills and proficiency in Microsoft Office Suite
Passion for and focus on building a diverse and inclusive work culture
Ability to see short-term and long-term effects of possible actions
HR Certification, PHR or SHRM-CP is a plus
Interest in philanthropy and the Foundation's mission and operations
Namely (HRIS) software experience is a plus
About our Benefits
We value the health and well-being of our employees, some of the benefits we offer include:
Comprehensive and generous health and life insurance options
Paid holidays, time off, and parental leave
Flexible work schedules and technology benefits
Foundation-funded retirement savings plan
Professional learning and development and educational assistance
Employee matching gifts to qualified non-profit organizations
The Conrad N. Hilton Foundation is an equal opportunity employer with values grounded in promoting equality and inclusion and embracing diversity. We welcome qualified applicants of all races, colors, gender identities, sexual orientations, economic classes, ages, religions, national origins, and ability/disability statuses. Veterans and individuals with lived expertise are encouraged to apply. We respect and seek to empower every member of our Foundation community. We support and celebrate our collective array of cultures, backgrounds, perspectives, skills and experiences; fully realizing that such diversity is what makes our organization flourish and better enables us to fulfill our mission in the world.